# Small Biz Prompts

> A free library of practical AI prompts for small business owners: bookkeeping, marketing, customer emails, hiring, sales, operations, social media and admin. 64 prompts, each with [placeholders] to fill in and a short "how to use it" note. Free to use.

Full text of every prompt: https://smallbizprompts.app/llms-full.txt

## Bookkeeping & Finance

Use these prompts to get a clearer view of your numbers. They help you organize and understand your finances; they are not a substitute for an accountant or tax professional.

- [Build a 13-week cash flow forecast](https://smallbizprompts.app/bookkeeping-finance/13-week-cash-flow-forecast/): Turn your bank balance, expected receipts and bills into a week-by-week cash forecast that shows when cash gets tight and what to do about it.
- [Categorize a month of bank transactions](https://smallbizprompts.app/bookkeeping-finance/categorize-bank-transactions/): Paste raw bank or card transactions and get them sorted into your chart of accounts, with unclear items flagged for review instead of guessed.
- [Check whether my prices cover costs and profit](https://smallbizprompts.app/bookkeeping-finance/check-prices-cover-costs/): Work out the true cost of a product or service, including your time and overhead, and see whether your current price leaves a healthy margin.
- [Create a month-end close checklist](https://smallbizprompts.app/bookkeeping-finance/month-end-close-checklist/): Get a month-end bookkeeping checklist tailored to your business, with who does each step and when, so the books are closed the same way every month.
- [Explain my profit and loss statement in plain English](https://smallbizprompts.app/bookkeeping-finance/explain-my-profit-and-loss/): Paste your P&L and get a plain-English read of what happened, what changed versus last period, and the three numbers worth watching next month.
- [Find recurring expenses to cut or renegotiate](https://smallbizprompts.app/bookkeeping-finance/review-recurring-expenses/): List your subscriptions and recurring bills and get a ranked review of what to cancel, downgrade, combine or renegotiate, with a script for the calls.
- [Prepare questions for my accountant before tax season](https://smallbizprompts.app/bookkeeping-finance/prepare-questions-for-accountant/): Organize what changed in your business this year into a clear list of documents and questions to bring to your accountant, so the meeting is short and useful.
- [Write an overdue invoice reminder sequence](https://smallbizprompts.app/bookkeeping-finance/overdue-invoice-reminder-sequence/): Get a four-step sequence of payment reminders that starts friendly and gets firmer, so you can chase late invoices without damaging the relationship.

## Marketing

Prompts for figuring out who you serve, what makes you different and how to say it, then turning that into website copy, promotions and newsletters.

- [Ask happy customers for reviews](https://smallbizprompts.app/marketing/review-request-messages/): Write short, natural review request messages by email and text, plus a follow-up, so more satisfied customers leave an honest online review.
- [Compare my business with local competitors](https://smallbizprompts.app/marketing/competitor-comparison/): Organize what you know about your competitors into a side-by-side comparison and find the gaps you can realistically own.
- [Define my ideal customer profile](https://smallbizprompts.app/marketing/ideal-customer-profile/): Turn what you know about your best customers into a clear ideal customer profile, including their problems, triggers to buy and where to reach them.
- [Draft a local service page for my website](https://smallbizprompts.app/marketing/local-service-page/): Get a well-structured service page for one service in one city, with headings, FAQs and a clear call to action, written for customers first and search second.
- [Plan a two-week promotion](https://smallbizprompts.app/marketing/two-week-promotion-plan/): Plan a focused two-week promotion with a clear offer, a day-by-day schedule across email, social and in-store, and a way to tell whether it worked.
- [Write a monthly customer newsletter](https://smallbizprompts.app/marketing/monthly-customer-newsletter/): Turn a few notes about what is happening in your business into a short, friendly email newsletter people actually open and read.
- [Write my Google Business Profile description and posts](https://smallbizprompts.app/marketing/google-business-profile-copy/): Create a keyword-aware Google Business Profile description and a month of short update posts that help local customers find and choose you.
- [Write my value proposition and tagline options](https://smallbizprompts.app/marketing/value-proposition-and-tagline/): Get a clear one-sentence value proposition plus tagline options that say who you help, how, and why you instead of the competitor down the street.

## Customer Emails & Service

Prompts for the customer messages that are hard to write well, especially when someone is upset or the news is not good.

- [Announce a price increase](https://smallbizprompts.app/customer-service/price-increase-announcement/): Write a respectful price increase notice for existing customers that explains the change, gives notice and reminds them of the value they get.
- [Build a library of saved replies](https://smallbizprompts.app/customer-service/saved-replies-library/): Turn your most common customer emails into a set of reusable saved replies with placeholders, written in a consistent and friendly voice.
- [Reply publicly to a negative online review](https://smallbizprompts.app/customer-service/reply-to-negative-review/): Write a short, professional public response to a negative review that reassures future customers and takes the details offline.
- [Reply to an angry customer complaint](https://smallbizprompts.app/customer-service/reply-to-angry-customer/): Draft a calm, specific reply to an upset customer that acknowledges the problem, takes the right amount of responsibility and offers a clear fix.
- [Respond to a refund request](https://smallbizprompts.app/customer-service/refund-request-response/): Write a clear reply that approves, partly approves or declines a refund request politely, explains why and keeps the door open for the customer.
- [Tell customers about a delay](https://smallbizprompts.app/customer-service/service-delay-notice/): Write an honest, proactive delay notice for an order or project that explains what happened, gives a new date and offers something useful.
- [Turn customer questions into an FAQ page](https://smallbizprompts.app/customer-service/faq-from-customer-questions/): Paste the questions customers keep asking and get a well-organized FAQ page with short, accurate answers that cut down repeat emails and calls.
- [Write a welcome email for a new client](https://smallbizprompts.app/customer-service/new-client-welcome-email/): Create a welcome and onboarding email that tells a new client exactly what happens next, what you need from them and how to reach you.

## Hiring & HR

Prompts to help you hire carefully and manage people fairly. Employment rules vary by location, so have policies reviewed by a qualified professional.

- [Create interview questions and a scorecard](https://smallbizprompts.app/hiring-hr/interview-questions-and-scorecard/): Get structured interview questions tied to what the role needs, plus a simple scoring rubric so you compare candidates fairly instead of by gut feel.
- [Draft an employee handbook policy section](https://smallbizprompts.app/hiring-hr/employee-handbook-policy-section/): Draft a clear, plain-language handbook policy (time off, phone use, scheduling and so on) as a starting point for professional review.
- [Plan the first 30 days for a new hire](https://smallbizprompts.app/hiring-hr/new-hire-30-day-onboarding-plan/): Build a day-by-day and week-by-week onboarding plan so a new employee knows what to learn, who to ask and what good looks like by day 30.
- [Prepare for a difficult feedback conversation](https://smallbizprompts.app/hiring-hr/prepare-feedback-conversation/): Plan a fair, specific conversation with an employee about a performance or behavior issue, including opening words, examples and an agreed next step.
- [Write a 15-minute phone screen script](https://smallbizprompts.app/hiring-hr/phone-screen-script/): Get a short phone screen script that checks the deal-breakers (availability, pay, must-have skills) before you spend time on full interviews.
- [Write a clear job offer letter](https://smallbizprompts.app/hiring-hr/job-offer-letter/): Draft a warm, specific job offer letter that spells out pay, schedule, start date and conditions, plus a short call script for making the offer.
- [Write a job post that attracts the right people](https://smallbizprompts.app/hiring-hr/job-post-that-attracts-the-right-people/): Turn your notes about a role into a clear, honest job post that describes the work, pay and schedule so the right candidates apply.
- [Write kind candidate rejection emails](https://smallbizprompts.app/hiring-hr/candidate-rejection-emails/): Write respectful rejection emails for applicants at each stage, from not shortlisted to final-round, so every candidate gets a timely, decent answer.

## Sales

Prompts for owners who sell without a sales team: from the first email to the proposal and the follow-up that actually gets a reply.

- [Find upsell and cross-sell offers for existing customers](https://smallbizprompts.app/sales/find-upsell-offers/): Find natural add-ons, upgrades and repeat-purchase offers for customers who already trust you, and write the message to offer each one.
- [Follow up on a quote that went quiet](https://smallbizprompts.app/sales/follow-up-on-quiet-quote/): Write a short series of follow-ups for a prospect who received your quote and stopped replying, each adding value instead of just checking in.
- [Handle common sales objections](https://smallbizprompts.app/sales/handle-sales-objections/): Prepare honest, calm responses to the objections you hear most, like "too expensive", "need to think about it" or "we already have someone".
- [Plan my discovery call questions](https://smallbizprompts.app/sales/discovery-call-questions/): Get a discovery call plan with open questions that uncover the prospect's problem, budget, timeline and decision process before you quote anything.
- [Turn sales call notes into a proposal](https://smallbizprompts.app/sales/turn-call-notes-into-proposal/): Turn messy notes from a sales call into a clear, client-focused proposal with scope, options, pricing, timeline and next steps.
- [Win back customers who stopped buying](https://smallbizprompts.app/sales/win-back-lapsed-customers/): Plan a short, respectful win-back campaign for past customers who have gone quiet, with messages that find out why and give them a reason to return.
- [Write a recap email after a sales call](https://smallbizprompts.app/sales/sales-call-recap-email/): Turn your notes into a recap email that confirms what the prospect needs, what you agreed and the next step, so nothing gets lost.
- [Write a three-email cold outreach sequence](https://smallbizprompts.app/sales/cold-email-sequence/): Write a short, personalized three-email cold outreach sequence for a specific type of prospect that leads with their problem and asks for one small step.

## Operations

Prompts that turn what is in your head into processes, checklists and numbers your team can run with.

- [Choose the KPIs to track every week](https://smallbizprompts.app/operations/choose-weekly-kpis/): Pick five to seven numbers that tell you whether your business is healthy, define each one clearly and set up a simple weekly scorecard.
- [Compare vendor quotes side by side](https://smallbizprompts.app/operations/compare-vendor-quotes/): Paste several vendor quotes and get a fair side-by-side comparison of price, scope, terms and risks, plus questions to ask before you sign.
- [Create a meeting agenda and turn notes into action items](https://smallbizprompts.app/operations/meeting-agenda-and-action-items/): Prepare a focused meeting agenda in advance, then turn rough meeting notes into decisions and action items with owners and due dates.
- [Design a client intake form](https://smallbizprompts.app/operations/design-client-intake-form/): Design an intake or booking form that collects exactly what you need from new clients up front, with no unnecessary questions, in a sensible order.
- [Find repetitive tasks to automate](https://smallbizprompts.app/operations/find-tasks-to-automate/): List your recurring tasks and get a ranked shortlist of what to automate, template or delegate first, with the simplest tools to do it.
- [Plan my week from a brain dump](https://smallbizprompts.app/operations/plan-my-week-from-a-brain-dump/): Dump every task on your mind and get a realistic weekly plan, sorted by impact and deadline, that fits the hours you actually have.
- [Set inventory reorder points](https://smallbizprompts.app/operations/inventory-reorder-points/): Use your sales and supplier lead times to set reorder points and order quantities for your key items, so you stop running out or overbuying.
- [Turn a messy process into a standard operating procedure](https://smallbizprompts.app/operations/write-a-standard-operating-procedure/): Describe how a task gets done (even messily) and get a clear step-by-step SOP that someone new could follow without asking you questions.

## Social Media

Prompts for posting consistently without it taking over your week, written in a voice that sounds like you.

- [Create a 30-day social media content calendar](https://smallbizprompts.app/social-media/30-day-social-media-content-calendar/): Get a realistic 30-day posting plan with a mix of helpful, behind-the-scenes and promotional posts, matched to the platforms and time you have.
- [Define my brand voice guide](https://smallbizprompts.app/social-media/brand-voice-guide/): Turn examples of how you talk to customers into a one-page brand voice guide, with do's and don'ts and sample phrases anyone on your team can use.
- [Reply to comments and messages in my brand voice](https://smallbizprompts.app/social-media/reply-to-comments-and-dms/): Draft on-brand replies to social media comments and direct messages, including questions, praise, complaints and spam, in seconds.
- [Repurpose one piece of content for four platforms](https://smallbizprompts.app/social-media/repurpose-one-piece-of-content/): Turn one blog post, video, newsletter or customer story into native posts for Instagram, Facebook, LinkedIn and a short video script.
- [Write 30-second scripts for Reels and TikTok](https://smallbizprompts.app/social-media/short-video-scripts/): Get five short vertical video scripts with strong hooks, simple shot lists and on-screen text, that you can film on your phone in an afternoon.
- [Write a LinkedIn post from a business lesson](https://smallbizprompts.app/social-media/linkedin-post-from-a-lesson/): Turn a real lesson, mistake or win from running your business into a genuine LinkedIn post that builds trust without sounding like a humble-brag.
- [Write Instagram captions for products or services](https://smallbizprompts.app/social-media/product-captions-for-instagram/): Write a set of scroll-stopping Instagram captions for a product or service, in several styles, each with a clear hook and call to action.
- [Write social media bios for every platform](https://smallbizprompts.app/social-media/social-media-bios/): Get bio and profile text for Instagram, Facebook, LinkedIn, TikTok and Google that says what you do, who it's for and what to do next.

## Legal & Admin Basics

Prompts that help you prepare, organize and ask better questions. They are not legal advice: have anything binding reviewed by a licensed attorney in your area.

- [Draft a business description for a loan or grant application](https://smallbizprompts.app/legal-admin/loan-or-grant-business-description/): Turn the facts about your business into a clear, compelling business description and use-of-funds section for a small business loan or grant application.
- [List the licenses and permits to ask about](https://smallbizprompts.app/legal-admin/licenses-and-permits-checklist/): Get an organized list of the business licenses, permits, registrations and recurring filings to confirm with your city, county and state offices.
- [Make a checklist for my website privacy policy](https://smallbizprompts.app/legal-admin/privacy-policy-checklist/): List what personal data your website and business collect, why and where it goes, so you can create or update an accurate privacy policy.
- [Outline a simple client service agreement](https://smallbizprompts.app/legal-admin/outline-a-client-service-agreement/): Turn how you work into an organized outline of a client service agreement (scope, payment, changes, cancellations) to take to a lawyer for drafting.
- [Prepare questions for a business insurance review](https://smallbizprompts.app/legal-admin/business-insurance-review-questions/): Prepare for a meeting with your insurance agent with a summary of your risks and a list of specific coverage questions, so you are not over- or under-insured.
- [Set up a simple business records filing system](https://smallbizprompts.app/legal-admin/business-records-filing-system/): Design a simple folder structure and naming system for receipts, contracts, tax and HR records, with how long to keep each type to confirm with your accountant.
- [Summarize a contract in plain English](https://smallbizprompts.app/legal-admin/summarize-a-contract-in-plain-english/): Get a plain-English summary of a contract or lease, with key dates, money, obligations and risky clauses flagged as questions for your lawyer.
- [Write clear payment terms for invoices and quotes](https://smallbizprompts.app/legal-admin/write-clear-payment-terms/): Write short, clear payment terms for your invoices and quotes covering due dates, deposits, accepted methods and late fees, to help you get paid on time.

## Optional

- [About](https://smallbizprompts.app/about/): how the prompts are written and how to use AI output safely
- [Privacy](https://smallbizprompts.app/privacy/)