Write a short customer feedback survey
Create a 5-question customer survey that gets honest answers you can act on, plus the invite message and a simple way to sort the replies.
The prompt
Act as a customer experience specialist for small businesses. Help me create a short customer feedback survey. My business and what customers buy from me: [DETAILS] What I most want to learn (why people leave, what to improve, what to add, etc.): [GOAL] When I'll send it (after purchase, after a project, once a year): [TIMING] How I'll send it (email, text, QR code at checkout): [CHANNEL] Incentive, if any: [DETAILS or "none"] Give me: 1. A survey of no more than 5 questions: one rating question, one open "why" question and the rest focused on my goal. Note the question type for each (rating, multiple choice, open text). 2. A short invite message for my channel, plus one polite reminder. 3. A thank-you message, plus a separate reply for customers who leave a low score. 4. A simple way to sort the answers into themes in a spreadsheet, with the column headings to use. 5. Two mistakes that make surveys less honest, and how this one avoids them. Keep the wording neutral. No leading questions.
Replace every [BRACKETED] part with your own details before sending.
How to use it
Free tools like Google Forms or Tally are enough. Read every low score yourself and follow up personally within two days. That follow-up often matters more to the customer than the survey.
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