Small Biz Prompts

Turn customer questions into an FAQ page

Paste the questions customers keep asking and get a well-organized FAQ page with short, accurate answers that cut down repeat emails and calls.

FAQwebsitesupport

The prompt

Create an FAQ page for [BUSINESS NAME], a [TYPE OF BUSINESS].

Questions customers ask us often (copied from emails, texts, calls):
[PASTE QUESTIONS, rough wording is fine]

Facts the answers should be based on (policies, prices, hours, service area, timelines):
[PASTE FACTS]

Please:
1. Merge duplicates and rewrite each question the way a customer would phrase it.
2. Group questions under 4 to 6 headings (for example Booking, Pricing, Payments, Delivery, Returns).
3. Answer each in 1 to 3 sentences, using only the facts provided. Where a fact is missing, write [NEED INFO] instead of guessing.
4. Order each group from most to least common.
5. Suggest which three answers deserve a spot on the homepage.

Replace every [BRACKETED] part with your own details before sending.

How to use it

Look through your sent emails from the last month to collect questions. Fill in every [NEED INFO] before publishing, and link to the FAQ in your saved replies.

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