Turn customer questions into an FAQ page
Paste the questions customers keep asking and get a well-organized FAQ page with short, accurate answers that cut down repeat emails and calls.
The prompt
Create an FAQ page for [BUSINESS NAME], a [TYPE OF BUSINESS]. Questions customers ask us often (copied from emails, texts, calls): [PASTE QUESTIONS, rough wording is fine] Facts the answers should be based on (policies, prices, hours, service area, timelines): [PASTE FACTS] Please: 1. Merge duplicates and rewrite each question the way a customer would phrase it. 2. Group questions under 4 to 6 headings (for example Booking, Pricing, Payments, Delivery, Returns). 3. Answer each in 1 to 3 sentences, using only the facts provided. Where a fact is missing, write [NEED INFO] instead of guessing. 4. Order each group from most to least common. 5. Suggest which three answers deserve a spot on the homepage.
Replace every [BRACKETED] part with your own details before sending.
How to use it
Look through your sent emails from the last month to collect questions. Fill in every [NEED INFO] before publishing, and link to the FAQ in your saved replies.
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