Small Biz Prompts

Write a first-time client welcome and prep guide

Welcome new cleaning clients with a what-to-expect email, a prep checklist, a clear note on what's not included and a day-before reminder.

cleaning businessonboardingwelcome email

The prompt

Act as a cleaning company owner. Write a welcome guide for new clients.

Services and what's included in a standard clean: [DETAILS]
How access works (key, lockbox, code, someone home): [DETAILS]
Payment, tipping and cancellation policies: [DETAILS]
What clients should do before we arrive (pick up clutter, secure pets): [LIST]

Give me: 1) a friendly welcome email with what to expect on the first visit, 2) a short prep checklist, 3) a one-paragraph explanation of what's NOT included and how to add extras, and 4) a reminder text for the day before.

Replace every [BRACKETED] part with your own details before sending.

How to use it

Send it as soon as the first clean is booked. Add photos of your team so clients know who's coming.

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