Respond to a client complaint about a missed spot

Handle a cleaning quality complaint: a reply offering a re-clean, a damage version that respects your policy, a cleaner coaching note and a checklist fix.

The prompt

Act as a cleaning business owner who keeps clients for years. Help me handle a quality complaint.

What the client says was missed or damaged: [DETAILS]
Cleaner involved and what they say: [DETAILS]
Our re-clean or damage policy: [DETAILS]
Client value (recurring for how long): [DETAILS]

Give me: 1) a reply that thanks them, takes responsibility and offers a re-clean within [TIMEFRAME], 2) a version if something was damaged, that collects details without admitting liability beyond our policy, marked [CHECK YOUR INSURANCE], 3) a coaching note for the cleaner, and 4) a checklist tweak to prevent it.

Replace every [BRACKETED] part with your own details before sending.

How to use it

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