Reply to comments and messages in my brand voice

Draft on-brand replies to social media comments and direct messages, including questions, praise, complaints and spam, in seconds.

The prompt

Help me reply to social media comments and direct messages for [BUSINESS NAME].

Our brand voice: [e.g. friendly and casual, uses first names, light humor, never sarcastic]
Key facts people ask about: [hours, prices, booking link, location, shipping]

Here are the comments/messages:
[PASTE EACH, labeled with the platform and whether it is public or private]

For each one:
1. Classify it: question, praise, complaint, sales lead, troll or spam.
2. Write a reply under 50 words in our voice.
3. For complaints: acknowledge publicly and move the details to private messages.
4. For leads: answer the question and give a clear next step.
5. For trolls or spam: recommend whether to reply, hide or ignore.
Never share private customer details in a public reply.

Replace every [BRACKETED] part with your own details before sending.

How to use it

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